Note

Currently, the majority of BSI employees works from home. To ensure that you receive appropriate response to your questions as quickly as possible, please contact us preferably by e-mail. This is currently also recommended for direct contact with organizational units or contact persons.

Contact for consumers:

E-Mail: service-center@bsi.bund.de
or via the contact form

Contact for manufacturers:

E-Mail: it-sicherheitskennzeichen@bsi.bund.de
or via the contact form

Postal address

Federal Office for Information Security
PO Box 200363
53133 Bonn
Phone: +49 228 99 9582-0
Fax: +49 228 99 9582-5400

Information for S/MIME encrypted E-Mail communication can be found here.

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You can find more information on how the label works as well as the most important questions and answers on that topic in our FAQ.